Do and Don't: Lets Confuse the Customer-NOT!

DO: Make it easy for customers not only to buy but also understand your groupings. By displaying products with the same end-use, in this case a dressy clutch bag with coordinating accessories, it silently sells to customers a one stop shop for their special occasion needs. DON'T: Can this be anymore confusing?! Evening jewelry merchandised alongside an everyday bag; evening clutch bags with everyday wallets immediately below it. Is this how customers will wear them?

Do and Don't: Is that Junk I see on the Window?

DO: A great seasonal window display-- it effectively conveys target market, expected price points and product selection being promoted. DON'T: So sad they ran out of space for inventory and they just stacked all boxes right behind this window display. Note that customers can see past a display- whether it is in the window, behind the cash desk or tucked underneath a wall display.

Do and Don't: What a Waste!

DO: Ensure that every opportunity to sell is taken advantaged of. In this case, not only is there an attractive price point sign, a monitor is added to engage customers. It provides not only product information but also emotional appeal to shoppers at the point of purchase. DON'T: What a waste of selling opportunity. Not only does an empty sign stand convey lack of attention to detail, it also becomes a shopping hazard! This is a lawsuit waiting to happen.

Do and Don't: Who Turned Off the Lights?!

DO: When majority of the merchandise is small in size, adequate lighting allow customers a good view of the items being sold. This also makes the store more inviting and sets a positive tone for shopping. DON'T: Customers have a hard time reading product labels and packaging inside this toy and games store.